The rules for using our website and services.
These terms set clear expectations for trials, memberships, live online classes, payments, privacy and member conduct.
Agreement to these terms
These Terms and Conditions govern use of The Ladies Only Club website, live online fitness classes, memberships, forms, diet-plan support, referral programme and related services. By registering, paying or participating, you confirm that you have read and accepted these terms together with the Privacy Policy, Refund and Cancellation Policy, and Health and Fitness Disclaimer.
Eligibility and accurate information
Membership is available to adult women aged 18 or above. You must provide accurate contact, registration and payment information and keep us informed of relevant changes. You may not register another person without her knowledge or impersonate another member.
Services and schedule
We provide live online fitness classes from Monday to Friday, currently scheduled at 8:00 AM, 12:00 PM and 6:00 PM KSA time. Each class is approximately one hour. A member selects one main session and may use another daily session when an occasional scheduling issue occurs.
Schedules, coaches, class formats and specific exercises may be reasonably adjusted. We will communicate material operational changes through the website, WhatsApp or email.
Free trial
Eligible visitors may attend one complete free trial class before purchasing a membership. Trial availability is subject to scheduling, adult eligibility and respectful participation. A free trial has no cash value and may normally be used once per person.
Memberships, prices and payments
Current standard membership prices are shown on the Pricing page. A special or custom price is valid only when confirmed by The Ladies Only Club in writing before payment. Payments may be made through the methods confirmed to you, which may include Easypaisa, bank transfer or STC Pay.
Your membership becomes active on the confirmed start date after payment verification. You are responsible for checking the amount, currency, recipient details and payment reference before transferring.
Duration, renewal and cancellation
Memberships run for the selected duration. They do not automatically renew unless we clearly agree an automatic renewal arrangement with you. To continue, the next payment should be completed by the due date shown in your member record. You may choose not to renew at the end of a paid period.
Refund rights and cancellation rules are explained in the Refund and Cancellation Policy.
Class conduct and privacy
To protect the ladies-exclusive environment, members must not record, photograph, livestream, rebroadcast or share any class, coach, member, screen or joining link without express permission. Do not allow unregistered people to watch or access a class. Joining links and member communications are personal and must not be forwarded.
Members must communicate respectfully. Harassment, abusive conduct, deliberate disruption, unauthorised recording, fraud or misuse of another member's identity may lead to suspension or termination.
Your equipment and internet connection
You are responsible for a suitable device, internet connection, private movement space and any equipment requested for class. We are not responsible for a missed or interrupted session caused by the member's device, connection, power supply or local environment.
Fitness participation and diet-plan scope
Classes provide general fitness instruction, not medical assessment, diagnosis or treatment. Personalised diet plans provide general, non-clinical food planning and do not manage allergies, medical conditions or therapeutic diets. The Health and Fitness Disclaimer forms part of these terms.
Intellectual property
The website, programmes, class materials, written plans, graphics, logos, videos, forms and other content belong to or are licensed to The Ladies Only Club. They are provided for personal use only and may not be copied, sold, distributed, republished or used to create competing services without written permission.
Referral and ambassador programme
Referral credits and rewards are governed by the rules displayed on the Referral & Ambassador Programme page. Rewards are non-cash, personal and subject to qualification, availability and good-standing requirements. Fraudulent, self or duplicate referrals may be cancelled.
Communications
We may contact you by WhatsApp or email about trials, class access, payments, renewals, form submissions, service changes and support. Marketing communications will be sent only where permitted, and you may ask to stop non-essential marketing messages.
Suspension and termination
We may suspend or end access where a payment is reversed or overdue, these terms are materially breached, another person's privacy or safety is threatened, or the service is misused. Where appropriate, we will explain the issue and provide an opportunity to resolve it.
Disclaimers and limitation
We will provide services with reasonable care, but individual results vary and are not guaranteed. Nothing in these terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by applicable law, the Club is not responsible for indirect or consequential loss, lost opportunities, or losses caused by matters outside its reasonable control.
Applicable law and consumer rights
These terms operate alongside applicable law and any mandatory consumer rights in your location. If part of these terms is unenforceable, the remaining terms continue. The parties should first try to resolve concerns directly and in good faith through the contact details on this website.
Changes to the terms
We may update these terms to reflect service, operational or legal changes. The current version and update date will be published here. Changes do not remove benefits already confirmed unless required by law or agreed with you.